Earlier this month I attended the mHealth Summit 2012 near Washington D.C. where leaders from government, the private sector, industry, academia, providers, and not-for-profit organizations from across the mobile health ecosystem came together to advance collaboration in the use of wireless technology. CellTrust was there with T-Mobile, Samsung and SOTI launching the new SmartPager™ Replacement solution and HIPAA Compliant Communication Integration Server.
Pager replacement kept coming up as a major issue facing the US healthcare community. There are over 2.5 million healthcare pagers still being used in association with over 80% of US hospitals. “Page and pray” – has become the healthcare industry mantra. Why? Because paging has never been a reliable solution, even in its heyday. There are a number of limitations beginning with the single strength signal with a limited radio distance, and no redundancy, retry, or delivery for “out of range” devices. There is also no form of confirmation or message delivery status, and pager companies do not have unique logins or audit logs. When a healthcare professional does finally receive a page they still have to contact a messaging service.
